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First dayStudentFacilitatorCoordinatorCountry reporter
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📚 Guide
First dayStudentFacilitatorCoordinatorCountry reporter
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Coordinate your country

Check, confirm, open — so nobody is left waiting.

What needs doing?

❓ How do I…

📚Other books you need
  • Your own seminars → Facilitator book
  • Your countries' seminar list → Country reporter book
  • Signing in, your profile → First day book
🔑Which role to give?
  • Local Facilitator — runs seminars in that country: students, attendance, grades, fees · adds record-only students
  • Data Entry — enters Workbook Stock in and out for that country
  • Local Coordinator Assistant — sees members, seminars and applications of that country (cannot change them)
⏰When to do what
  • Every day → Your to-do board
  • Every week → Confirm finance entries
  • First week of the month → Read monthly reports
📦Textbook stock

Workbook Stock → read only. Red (negative) = an arrival was never recorded — tell the warehouse keeper.

👥One person, two accounts

Do not delete either. Tell HQ which one is right.

🌍Several countries

Members and Ministries: Filter → Country. All your countries are in one list until you pick one. Workbook requests show all your countries together.

💳Is the money really in?

Before Paid — open workbook: check with whoever got the money (you, the facilitator or the finance person) — name, amount, date. Not sure? Leave it — it waits.

💻Using a computer?
  • Button and box names are the same as in the pictures.
  • The menu is always open on the left — where the guide says ☰, use the left menu.
  • Lists show as wide tables. Keep this guide open on your phone beside you.
🎓Diploma: wrong name or lost
  • Wrong name: Ledger → find it → Edit → corrected name + reason → HQ approves.
  • Lost or damaged: Ledger → pick it → Create reissue request. The same number is printed again.

🆘 I'm stuck

I don't see “Waiting for your confirmation”›

You are not the ledger owner for those entries. Ask HQ who checks them.

I approved a workbook by mistake›

There is no undo screen. Tell HQ.

“Forbidden” when I add a role›

You can give only Local Facilitator, Data Entry and Local Coordinator Assistant — for your own country.

“Submit for approval” is grey›

Press Save list first.

I confirmed a review by mistake›

Seminar room → Final grade → Undo review.

A student paid, but there is no request›

The student must send it: the book → Request access from administrator. You see only your countries, and a request someone already answered leaves the list.

I gave the wrong role›

That person's page → Scoped Roles → × on the role → OK. A role for a whole region: ask your branch director.

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